This page is 'Your Space'

If you have any interesting ‘stitchy’ stories, comments or photographs,
share them with us via email at debbie@debbiecripps.co.uk

Don’t be shy we’d love to hear from you…

Hi Debbie,

I just want to say a big thank you for the fantastic service that you give. I ordered my items Tuesday afternoon, and the items arrived Wednesday morning, I call that amazing service. The items I ordered are top class, I am thrilled with them all especially the Dinosaur buttons, my little grandson will adore those on his jumper/cardigan. I am so glad I saw your advert. Wishing you great success.

From Rosie Bamford

Dear Debbie and Jerry,

Many thanks for your superb service; I ordered yesterday and my package arrived this morning. And everything is beautiful - especially the delightful rabbit kit. It is extremely rare to find a kit containing linen and this will make the very best Easter card for my daughter. BTW putting that piece of cardboard in the envelope really works - the postman was unable to scrunch up the envelope (they tend to ignore Please Do Not Bend, I find). Thank you, Jerry

Thank you so much for the Herma pack of transfer adhesive you sent me. It has made life so much easier when making cards with patches, key tags, fridge magnets and especially magnets. I think it is totally brilliant and have recommended it to a number of cross stitch friends. I would like to say how much I appreciate the magic grid Aida which I also got from you which means I make far fewer mistakes in the counting. Little innovations make such a big difference!

Gill Thompson

Thank you very much for the parcel that arrived this morning - the bookmarks are beautiful. Thank you also for the pack of gold cards and your kindness in including 2 extra - your thoughtfulness is greatly appreciated. I sincerely hope that the current climate is not impacting on you too greatly - it is always a joy and pleasure to visit your website and purchase supplies and your customer care is second to none. Until next time....

wishing you and Jerry and sunshiny, happy day.

Warmest wishes Karen x

To everyone at Debbie Cripps

I just wanted to thank you for my parcel of goodies which arrived this morning. I am absolutely stunned by your fast and efficient service, and am so grateful to you. I will be back! From a very happy customer,

Bonnie Stebbing

Dear Debbie

I'm just writing to say thank you for the prompt service you offered when I placed my recent order (placed on 15th and received on 17th). I now have one very delighted 6 year old son, as I was able to frame a small dinosaur picture that I stitched for him with the frame and apertures that I ordered. He loves it - and I love your company! I will definitely be ordering from you again.

Rosie Holloway

Just thought you might like to see something I stitched:

Whilst at our annual pilgrimage to the St. Endellion Music Festival in the summer, a friend was the soloist in Vaughan Williams song cycle The House of Life setting Rossetti's poems to music. Roderick Williams was singing Silent Noon when I thought I just had to stitch it! The words I picked out were "Deep in the sun-search'd growths the dragon fly hangs like a blue thread loosen'd from the sky"....... I entered it into Bathampton show on Saturday and got a 1st, then on Last Night of the Proms a few hours later Bryn Terfel sang it. Amazing. Anyway am sending you a copy to thank you for the inspiration of including words on the computer in embroideries.

Love

Andy Lloyd Williams

Dear Debbie

I placed an order with you yesterday and at 8 am this morning the postman delivered it.
That has to be the fastest ever. 
Thank you so much, all the goods were excellent.  I must tell you that I opened the beads upside down and spent the morning sorting them out on the floor into their correct colours.
That will teach me not to get so excited. 
Once again many thanks.

Jean Mutel.

Order received today. Delighted with all items and v impressed with speedy delivery!
Rose

Hi Debbie

Thank you so much for sending my order so promptly it arrived yesterday but as I was out I have just collected it and had to say that I think the cat bag is wonderful so bright and colourful I am a bit of a bag junky but this beats the lot, fab.

Kind regards

Pauline Newton Webb

Dear Debbie, what can I say but thank you for the flower pot set of buttons that you sent me. They are lovely and to receive them by return post is such an incredible service, especially as you were getting ready for a show when I rang. I am so impressed I cannot wait to stitch the little designs that came with them and I shall be ordering again very soon. Many many thanks.
Charmaine Cosgrove

Thank you very much for the items I received today.  I look forward to using them.  Thanks too for the phone call reassuring me that my order had been received by you - I appreciate your efficiency.

Helen Whitelaw.

Good afternoon

May I take this opportunity to thank you for a really efficient service.  I placed my order yesterday morning and I received the order today.  Brilliant.  I am really pleased with all the items and will order more products in the very near future.

Thank you.

Regards

Jean Shorter

I would just like to thank you for your quick delivery of the buttons that I ordered at the weekend. I was surprised at how quick I received them.
I will definitely be using you for anything else that I need for my cross-stitch :-)

Elizabeth H Park

Dear Debbie

I would just like to say thank you for your prompt delivery of my order of the flower boxes. As I only ordered them yesterday, I am very impressed with the speed which they arrived. I want to complete all six as small gifts to some friends at work as I retire in 3 weeks and now thanks to you, I will be able to complete them all with time to spare.
Thank you once again

Loraine Carter

Thank you so much for your quick delivery of the order I made!  I ordered it online on the 23rd of June, on the 26th, it was debited from my account (that is how I know that it was successful), then today, the 28th of June, I received the order.  What prompt delivery service between the UK and the USA.  Thank you so much.  You were the second "company" from the UK that sent the order so quickly.  Thank you, thank you, thank you.  It's awesome.

Thanks again for the prompt service, PLUS the packaging of the stuff was awesome too.  I will definitely order from you again soon.

 Sincerely,

June Moriya

Hi All,

Just wanted to pass on my thanks to your team for the amazingly speedy service I received from yourselves for the above order. I placed the order on-line on Tuesday 12th June during the afternoon and when I arrived home on Wednesday 13th June my parcel was waiting for me - what a terrific turn round time. I have used your on-line service quite a few times and, of course, will be using this again in the future. Once again, many thanks.

Regards, Sue Warrington

Thanks so much for the buttons. The package was received today--very fast!!! I just love them. I will bookmark your site and hope to have the opportunity to buy again

Phyllis Ferguson San Clemente, Ca USA

Good morning,

I just wanted to say thank you for the goodies I ordered only yesterday - what impressive service!

Alison Bovey

Dear Jerry & Debbie,

I met you both at the Stitch & Craft show at Olympia earlier this year. I had organised a coach party from South Wales to go there for the day. On finding your stall I kept returning to it throughout the day. I bought a round paper maché box with a daffodil pot and a pot button. It has turned out wonderfully and is much admired. However what I really wanted to tell you about was the other things I bought. Debbie, do you remember a mad Welshwoman asking for your help to choose a gift for a raffle prize? Well that was me. I eventually bought a pack of sewing accessories buttons and a pattern which incorporates them. I was rather nervous if they'd be appreciated (not everyone at the club sews as they prefer to knit) but how wrong was I. I wish you could have heard the hoops of delight from the lady that won the prize. She couldn't wait to get home to make a start. Others wanted to know where I got them from and couldn't believe they missed you. I am arranging a coach to the Knitting and Stitching show at the NEC in September. Will you be there so I can tell everyone to come and have a look at the wonderful things on your stall?
Please keep up the work you’re doing, I look forward to meeting you again. Many, many thanks for the help and advice you gave me.

Regards Sandra Harris

Hi Debbie,

I thought you might like to see what I have done using your ‘One off’s’ and Texere threads. I have knitted them in to the most fantastic textiles!
The textures and colours are beautiful, now I need to decide what to make them in to!

I have also sent you an image of one of your deep square coasters containing my daughter Alice’s cross stitch. She stitched this for her Dad as he is a keen runner.

Cathy

Thanks for a great newsletter - I have only just started subscribing to it but it does outshine the others I have looked at!!

Thanks

Rosemary Webley

Dear Debbie
Thank you for the lovely Newsletter - it is a delight to read.  Thank you also, for the free design - this could be one to start my grand-daughter on!  She is six and a half and shows great interest in all things crafty. 

Lots of love
Phyllis xx

Hi Debbie,

I was lucky enough to win the set of 4 ribbon kits in your February draw, thank you so much, they are lovely, and I can’t wait to start!
Regards

JULIE COOK

Hello Debbie,

With this e-mail I want to thank you for the lovely gift I got last Friday from you, because I won with the Cross Stitcher heart and flower giveaway!
I'm really pleased with it and I'm thinking about things I want to make with it.

Greetings,

Marie-Anne Jagerman

Dear Debbie,

I have lost track of the number of people who have said “where did you get that from?” and I have replied “from Debbie Cripps”. You have so many things I can’t find anywhere else, special buttons, beads, charms, delicious threads, shisha mirrors to name but a few!

Andy Lloyd Williams.

Dear Debbie

I always feel that the true measure of a company is how they deal with customers when there are difficulties, or when things don't run smoothly. In this case, the way that you dealt with orders means that I have every confidence in shopping with you in the future.

Please feel free to use this comment on 'Your Space'.

Best wishes,

Meg

Hi Debbie

  Love the new look website! And I would like to say what a friendly and very prompt service you supply, and that the goods you send arrive in perfect condition, and the quality is just great, and the kits you do are perfect for just any occasion, and what a great website, oh maybe I've already said that?  Maybe what I am trying to say is Debbie Cripps, just great, great, great.  

Meli x

Hi!

I have looked at your website following an article in the Fosseway magazine which featured a picture of you & your brother Simon King a few weeks ago. The website is really lovely & well set out & I thought you might like to know!! I also live in Frome & it is good that we have our local businesses on line.

Best wishes,

Julie.

My goodies arrived this morning at work. 
Thank you so much for the speedy delivery.  Unfortunately, as I was at work I couldn't try them out! but I am sure I am going to have lots of fun experimenting.
Thanks again,
Jan

All words and images used by kind permission.